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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Miembro

The messages all come in under the group chat like they are supposed to eventually. When they are not coming through it will show under the person that sent the text instead of in the group chat but when it finally loads it does come in in the group chat.

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Asistencia al cliente

Thank you for that information. We understand you're using the stock messaging app. Would you happen to know if this problem occurs with any texting app on your phone? DavidR_VZW

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Miembro

I have tried multiple other texting apps and still experience the issue. I have noticed that this issue goes away when I use the Verizon texting app, but I do not like the Verizon texting app and I also get a different problem with that where sometimes my messages won't send.

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Asistencia al cliente

dvaness322, I rely on text to communicate, so I know how urgent a resolution is to keep you connected. We are here to assist. Is the cellular data switch always on in the phone? Would you prefer to use the Verizon Messages app, so we can focus on ensuring that the app works properly for you? 

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Miembro

Was there ever an answer to this? I am having the same issue for months now. Nothing seems to work to fix it. Getting very frustrated.

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Miembro

@Benbert20  It seems like the only "solution" to the problem is to use the Verizon messaging app. 

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Miembro

That's no good. That messaging service stinks. I seem to have better luck in certain areas. My mobile data service as a whole has been awful the last few months. Places I used to get good service, now are dead zones.

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Asistencia al cliente

I'm sorry you are having an issue with messages Benbert20. What messaging app are you using? When did this issue start?

 

JoeL_VZW

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Re: When a lot of people talk in a groupchat, all messages will say new mms message

Asistencia al cliente

Benbert20, we're sending you a Private Note. TerranceT_VZW

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