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What should I do if the cover broke off my usb port?

jetskier222
Miembro

Anyone else have this happen? Can I get it replaced?

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Re: The cover broke off my usb port

dilbertaz
Sr. Member

Super simple to repair, if you have a small phillips screwdriver and about 30 seconds, the part is a couple dollars on Amazon http://www.amazon.com/Samsung-Galaxy-Replacement-Port-Cover/dp/B00L4RYCMU/ref=sr_1_1?ie=UTF8&qid=142...

and the repair video is here

Galaxy S5 Charging Port Cover Replacement and Fix - YouTube

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Re: The cover broke off my usb port

tikibar1
Líder Sénior

If you're referring to the port cover on the Galaxy S5, I've read that they are available from Amazon.

I also saw this:

Re: S5 - little piece covering charging port & lack of customer service

Highlighted

Re: The cover broke off my usb port

jetskier222
Miembro

Samsung wants me to send it in for repair and Verizon wants to send me a refurbished phone instead of just replacing the cover. They have them on eBay, but they make it out to be extremely hard to change them. There's an IFixIt store near me, they want $35 to change it. Has anyone changed one? Is it really that hard? I don't want to damage my phone.

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Re: The cover broke off my usb port

GalaxyClass
Sr. Member

It's not difficult if one has the correct tools and skills working in a very small space. However both Samsung and Verizon have stated it will void the warranty if not performed by their own repair people.

Re: The cover broke off my usb port

GZRX
Novice

Galaxy S5 Charging Port Cover Replacement and Fix - YouTube

hope the link works okay, antique brain cell at max

Re: The cover broke off my usb port

GZRX
Novice

no guarantees. possibly void warranty

Re: The cover broke off my usb port

acraftylady
Sr. Member

Hapoened on my Samsung S5 last week.  Not going to worry about it.  My last phonecwas,an LG and there was no charging port cover.  Mary

Re: The cover broke off my usb port

RushFan2112
Sr. Member

Just a warning...not having the cover severely compromises the phone's water resistance.

Re: The cover broke off my usb port

GalaxyClass
Sr. Member

Also without cover in place a homeowner's insurance policy with rider will not cover water damage replacement. May be the same for Asurion's and Total protection Plan.

Re: The cover broke off my usb port

jetskier222
Miembro

Only about 1½ months left on the warranty anyway. I'm a jetskier I need the water resistance.