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Verizon vs. unlocked Galaxy S10

teeshot
Novice

I am aware that the following features 

  • Visual Voicemail (VVM)
  • LTE Video Calling
  • Directorio telefónico optimizado
  • VoWiFi (WiFi calling)
  • Family Base
  • Family Locator

were not available on unlocked Samsung S9 phones at least as of Sept 2018.  Will Verizon still make these same features unavailable on the unlocked S10 when it is released?

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Re: Verizon vs. unlocked Galaxy S10

Ann154
Power User

It would depend of if Samsung got that model cerified with those features and included the Verizon software to make those features work in that model's OS build.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Verizon vs. unlocked Galaxy S10

Community Manager
Community Manager

teeshot, Thanks, for illustrating these features for they are important features for many of our customers. At this time we are not certain if those features will be supported on the unlocked version of the Galaxy S10.

Re: Verizon vs. unlocked Galaxy S10

boringusername
Sr. Member

Pretty simple if you want Verizon sepcfic features get the Verizon version. If having an unlocked device is more important then realize you won't get those features. Since a Verizon version will work on other carriersand if you don;t plan on leaving Verizon anytime soon I'm not sure why you would bother with an unlocked version

Re: Verizon vs. unlocked Galaxy S10

NHGeordie
Miembro

Why would I go for unlocked? Because it's substantially cheaper and I don't use the Verizon bloatware anyway. Why would I want to pay extra to use features that cost extra and don't do anything I need? And then there's the unlocked thing, once I have the cheaper phone, that is physically identical, I can then do what I like with it. Verizon charges way too much for offering the opportunity to make life easier and more lucrative for them.

Re: Verizon vs. unlocked Galaxy S10

jrh4054
Sr. Member

Boringusername, you said it perfecly.

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Re: Verizon vs. unlocked Galaxy S10

teeshot
Novice

The reason is called "bloatware" that in many cases can not be removed but carriers force it upon us anyway.

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Re: Verizon vs. unlocked Galaxy S10

jrh4054
Sr. Member

You described several VZW features that apparently you like and want, but don't want to pay for.   This is a classic case of getting what you paid for.  You can't have it both ways.

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Re: Verizon vs. unlocked Galaxy S10

teeshot
Novice

It's not a matter if I like features or not.  As a matter of fact, I don't currenly use any of the features listed and haven't used most of them in the 10+ years as a Verizon customer.  There are benefits and draw backs to all carrier branded/locked phones vs the unlocked counterpart.  Before I spend almost $1,000 on anything, I try to research the pros and cons of all the different models and then select the one that suits my needs the best.  My needs may very well be different than someone else.  Even the carrier selection matters.  Where I live, Verizon does not even have a close 2nd as far as reception.  In many of my daily travels, there are a couple of areas that a competitor far exceeds Verizon's reception.  But, again, I choose what's best for me.

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Re: Verizon vs. unlocked Galaxy S10

kguthery
Miembro

I purchased an unlocked S10 directly from Samsung.  When I put in my SIM card from my Verizon branded S7 it copied/download all of my previous apps and settings.  I can confirm that Wi-Fi Calling does work.  Visual Voicemail also also works, although it prompted me to install an updated version.  I do not use the other features you listed so I can't comment on those.

https://www.verizonwireless.com/support/knowledge-base-223034/