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Verizon 2.0 UA for Android has stopped working

jtlauter
Miembro

This error message has been going on for about a month every time I boot up my Win 7 Dell PC. The only discussion I can find about this is under the Galaxy Note section of these blogs. Is anyone else with an S3 having this problem?

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Re: Verizon 2.0 UA for Android has stopped working

trainterry
Miembro

I was told by a great Samsung to use their Kies 3 program for the Note 3 and other Samsung smartphones running android 4.3. The link they gave me to download the program is as follows:

www.samsung/us/kies/#downloadWindows

Be sure to select the Kies 3 program.

Downloads are available for both PC and Mac. It worked great for me! I then uninstalled the Verizon software so that I didn't keep getting the error on startup.

Good Luck

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Re: Verizon 2.0 UA for Android has stopped working

trainterry
Miembro

I was told by a great Samsung to use their Kies 3 program for the Note 3 and other Samsung smartphones running android 4.3. The link they gave me to download the program is as follows:

www.samsung/us/kies/#downloadWindows

Be sure to select the Kies 3 program.

Downloads are available for both PC and Mac. It worked great for me! I then uninstalled the Verizon software so that I didn't keep getting the error on startup.

Good Luck

View solution in original post

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Re: Verizon 2.0 UA for Android has stopped working

vzw_customer_support
Asistencia al cliente

We appreciate that information,  jtlauter.
We want to make sure we figure this out. Can you provide some more details?  Is the phone plugged into the computer when you get this message?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: Verizon 2.0 UA for Android has stopped working

jtlauter
Miembro

No

On Wed, Feb 19, 2014 at 7:06 AM, Verizon Wireless Customer Support <

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Re: Verizon 2.0 UA for Android has stopped working

vzw_customer_support
Asistencia al cliente

Thanks jtlauter. Have you tried uninstalling Samsung Desktop Utility from your computer?

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Verizon 2.0 UA for Android has stopped working

trainterry
Miembro

Yes, I un installed using control panel and reinstalled. Still get error.

The Samsung Fies Software works.

Terry

Message was edited by: Verizon Moderator

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Re: Verizon 2.0 UA for Android has stopped working

slw28079
Miembro

Yes, same problem with Windows 7 Pro for my S4.

Phone is not connected at the time.

Error occurs at system boot up or if the program is launched.Verizon 2.0 Error.jpg

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Re: Verizon 2.0 UA for Android has stopped working

garp650
Miembro

I am getting same message on my XP desktop every time I boot up.  Very annoying.  What can we do to get rid of it for good?

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Re: Verizon 2.0 UA for Android has stopped working

vzw_customer_support
Asistencia al cliente

Thanks for the information slw28079. Have you also attempted to uninstall the program from your computer? IF you had some trouble uninstalling the program, what error do you receive?

KinquanaH_VZW
Follow us on twitter @vzwsupport

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Re: Verizon 2.0 UA for Android has stopped working

dmjka
Miembro

Same issue here with my Samsung Galaxy S3.  After a recent update to the Android OS, I could no longer connect my phone to my PC (Lenovo T510 running Windows7/64).  Another forum suggested updating the Samsung driver, so I downloaded and installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.45.0 from the Samsung site (I uninstalled the prior version first).  I rebooted my PC and got the same error as the other users here.

Capture.JPG

Every time I reboot, I get the same message. If I try to run the program from the Windows Start menu, the same error appears. I've tried several Windows compatibility modes, running as Administrator, etc., but they all throw the same error.  Happens whether I have my phone connected or not.  Very frustrating, because transferring files using the Kies software or bluetooth is comparatively slow.

I've pasted the problem details from the error message below:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: UA.exe

  Application Version: 1.0.0.1

  Application Timestamp: 53463944

  Fault Module Name: MSVCR90.dll

  Fault Module Version: 9.0.30729.6161

  Fault Module Timestamp: 4dace5b9

  Exception Code: c0000005

  Exception Offset: 00056b1d

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

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