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Switching from iPhone 5 to S4

Miembro

Hola:

Me and my wife would like to swap phones.  I have an iPhone 5 and she has a Samsung Galaxy s4.  Does anybody know what the procedures should be swap these devices?  We are on the same family plan.

Gracias

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Re: Switching from iPhone 5 to S4

Expert

You will need to get a new SIM card for each phone since they are different sizes. The other option is to get adapters and a SIM cutter through Amazon or other sources. You will looking for a nano to micro SIM adapters.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Switching from iPhone 5 to S4

Sr. Member

The easiest way would be to call customer service and have them swap the devices in their system and then powercycling the devices should start them activating onto the other numbers.

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Re: Switching from iPhone 5 to S4

Novice

This page on Verizon's support site explains about switching phone numbers between devices on the same plan. Looks like you can make the change online.

http://support.verizonwireless.com/myverizon/HowToAddActivateDevice.html

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Re: Switching from iPhone 5 to S4

Miembro

I did read this but I was a little confused on how the SIM cards would get switched.  iPhone 5 has a nano sim and the S4 has a micro SIM Card.  Wouldn't I need to swap the SIM cards also?

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Re: Switching from iPhone 5 to S4

Expert

You will need to get a new SIM card for each phone since they are different sizes. The other option is to get adapters and a SIM cutter through Amazon or other sources. You will looking for a nano to micro SIM adapters.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Switching from iPhone 5 to S4

Community Manager
Community Manager

Thanks for the great link @nilz07. I appreciate you taking the time to help out.


John_VZW
Please follow us on twitter @VZWSupport

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Re: Switching from iPhone 5 to S4

Miembro

Hola:


I did have to go to the Verizon store and get the phones switched by them due to the different sim card sizes.  It took the representative around 15 minutes to complete.

Thanks for all your help!!!

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Re: Switching from iPhone 5 to S4

Community Manager
Community Manager

Hola nilz07,

I'd like to help you with the steps to switch/swap your phones. Use this link for the information http://tiny.cc/lajrzw. Please ensure you backup all your contacts and information on each device. If you need further assistance, reach out to me.

Ed_VZW
Please follow us on twitter @VZWSupport

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Re: Switching from iPhone 5 to S4

Community Manager
Community Manager

Hola nilz07,

I apologize for the confusion! The sim card in the iPhone 5 is for 4G. It is different than the iPhone 4s having a micro sd card being a 3G device. You would not be able to swap the cards. Why do you want to swap cards? The mirco sd is for storage or a global sim card. If you need more help, let me know.

Edwin_VZW
Please follow us on twitter @VZWSupport

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