Setting alerts on Galaxy S6
Sunanda
Newbie

I have a new Galaxy S6. On my S5, I could set alerts for when I received a tex and then have the alert repeat every 20 minutes, or a time that I specified. On the S6, I can find out how to do this. It notifies me every 30 seconds. Help!!

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Re: Setting alerts on Galaxy S6
vzw_customer_support
Customer Service Rep

Sunanda, help has arrived. I can imagine how frustrating it may be to be alerted every 30 seconds. Let’s work together on getting this fixed. What text message application are you using? Are you using Message + or the Messages application?


TionnaB_VZW
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Re: Setting alerts on Galaxy S6
Sunanda
Newbie

I think I'm just using the Message application

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Re: Setting alerts on Galaxy S6
vzw_customer_support
Customer Service Rep

Sunanda,

Thank you for the details. We want to get your alerts to alert you when you want it to. I use a similar setting on my device as well. We will get this fixed.  If you can confirm which messaging  application you are using? Was it a downloaded application from the play store? Any recent updates?


Juan D.

VZW

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Re: Setting alerts on Galaxy S6
Sunanda
Newbie

I am just using the regular messaging app that was on the phone.

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