Any help appreciated.
Same here..I was on live chat with someone from Verizon but I lost the connection and I can't get chat back up on the website now..
Same error message for me on my S6.
Steve_Mooney, thank you very much for your patience. I know how anticipated software updates can be. There was a delay that impacted the Samsung S6 and S6 Edge. It has been worked on, and should be resolved soon. Please try the update daily until it completes for you. We're here if you need us for further concerns. >> http://vz.to/1YwczP3
MarcusS_VZW
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