Samsung Galaxy S3
teach69
Newbie

Phone worked fine today, I plugged it in & charged it up at the end of the day.  However I went to check on a notification & I see that my screen is blank, then turns red slowly.  I've tried rebooting, taking out the battery, etc. nothing helps.

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Re: Samsung Galaxy S3
breezex
Specialist - Level 3

Is the battery dead?  Try rebooting the phone while it is still plugged into the charger.  Try a spare battery.  If you do not have a spare battery you may be able to find a friend with a GS3 to try their battery or stop by a Verizon store and ask them to test it for you.  If the battery is not the problem and repeated battery pulls do nothing, then it's probably a hardware problem.  Does the phone actually reboot and the only problem is the blank/red screen?  If so can you boot into Safe Mode?

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