S9 memory issues
St76
Enthusiast - Level 1

Does anyone have memory issue with their Galaxy S9, I have 64GB but can't add apps without having to deleat some others?

Labels (1)
Tags (2)
0 Likes
Re: S9 memory issues
Klue
Master - Level 1

Sounds like the memory is full. Check the amount in settings, and if its pretty much full, then a good house cleaning of your not needed files and aps is in order, or install a larger sd card.

0 Likes
Re: S9 memory issues
bearone21
Legend

you probably have a lot of temp files.

settings/storage/cached data....clear.

0 Likes
Re: S9 memory issues
vzw_customer_support
Customer Service Rep

St76, we definitely want you to be able to download apps that you'll enjoy. That's the point of having a smartphone. Let's figure this out for you. Let's first start by running a device health check. This will show you what can be cleared off of your phone so you can download other apps. Please follow these steps in this link https://www.verizonwireless.com/support/knowledge-base-206364/ You'll do steps #1-7. Once you have the results, please let us know what it states in the storage category. AliciaD_VZW

0 Likes