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S6 locked me out after 24 hours of nonuse

kemph70
Miembro

Turned my phone on this morning and it said I've been locked out because I've not used it for 24 hours--won't let me use my fingerprint scan

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Re: S6 locked me out after 24 hours of nonuse

vzw_customer_support
Asistencia al cliente

You came to the right place for assistance kemph70. Let's work together to get you access to your S6. What was the last action taken on the device before this happened? What happens when you try to manually put in the pass code/password instead of using the fingerprint scan?


ArnettH_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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