S5 lost text messages on message plus
dragynmyrlin
Enthusiast - Level 1

Just today, I found that on at least one text conversation, most of the messages have been deleted.  And by most, I mean I have messages from the last day or so, one from September and then none between then and December of last year.  This is someone I text with 20 times a day at least.  All the pictures and whatnot are gone as well.  Have no idea why, the conversation is still on his phone but not on mine.  I had him text me and mine still don't show up.  Where are they, and how can I restore them ?  I do NOT want to do a hard reset, I have 3 years of data on my phone I do not want to lose.  I have restarted, I have plenty of storage, I cleared the cache.  I need this conversation back.

0 Likes
Re: S5 lost text messages on message plus
Ann154
Community Leader
Community Leader

Unless you had them backed up by some method, there is no way to restore them. Might I suggest using one of the many SMS Backup applications available in the Play Store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes