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Starting yesterday afternoon, all of my calls are coming into my Galaxy S7 as "Remote Call." What is this, and why is it happening? More importantly, how do I stop it?
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Spoke to level 2 tech. She was aware of issue. On HER end, she REMOVED advanced calling feature and then re-added it. Problem fixed! And yes --- Advanced calling/wifi calling is still working on my phone. Enjoy!
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See if this helps:
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That didn't help. A software update is what is going to fix this. It is annoying since I have to hit the back button to be able to end a call. I don't have the calling feature enabled on my tablet or my watch and yet it still does it. #verizonwireless needs to resolve this problem with #messages+ quick becuase it is stupid that I have to deal with this.
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I just talked to Verizon and turning off Advanced Calling and that was a quick fix for now.
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The problem is we shouldn't have to turn any feature off to make our equipment work correctly.
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I agree whole heartedly!
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Spoke to level 2 tech. She was aware of issue. On HER end, she REMOVED advanced calling feature and then re-added it. Problem fixed! And yes --- Advanced calling/wifi calling is still working on my phone. Enjoy!
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How do you remove and reinstall something that isn't an app?
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Thank you very much. I use Wi-Fi calling at work, and missed having it
since I turned off advanced calling. I'll have that fixed today!
Have a great Memorial Day weekend.
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DIVEANDTELL, this is a mystery to us too! Did you recently update the software on your device or download a new application to it? Have you powered your phone off/on since this issue started happening?
LasinaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!