Randomly losing data connection
9175338734
Newbie

I have three Samsung phones different models in my family. All three of them randomly lose data. I will go for an hour or more without knowing that I have no data on my phone missing phone calls and text messages. Once I realize that I, myself can not make calls, and restart my phone all the text messages show up. It happens at random times and three phones in the last couple of days. It already happened to me twice today and its only 2pm.. Does anyone know how to fix this?

Labels (1)
0 Likes
Re: Randomly losing data connection
vzw_customer_support
Customer Service Rep

Oh no! This is never the wireless experience we want you to have. We're here to help! How long has this been going on? Does the problem persist everywhere, or in a specific area? Indoors/outdoors? I understand different Samsung models are having these issues. To confirm, which Samsung model are you using?

ChakiaH_VZW

0 Likes