Photos Missing
cpavey
Newbie

I had a galaxy s3 and it stopped charging so I got a new one. I was able to access my contacts and apps, but I am having trouble getting the new photos on my phone. Please help!

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Photos Missing
demmo86rt
Champion - Level 3

Did you have the camera configured to save on the SD card?  If so, you can just put the SD card in the new phone.

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Re: Photos Missing
vzw_customer_support
Customer Service Rep

Dear cpavey,


Good morning. I know the importance of being able to transfer your pictures from one phone to the other. On a Samusng Galaxy S3, if you have your phone set to save pictures to sd card, you simply would take the sd card from your old phone and insert into the new phone. The pictures should then appear on your new phone. If you are still experiencing difficulites, please feel free to reach out to us for further assistance.


Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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