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Just got this phone....it had a software update and restarted. Now it wants my PIN.....entered what I thought it was but it is not accepting. Is there a way to reset the PIN password?
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Thanks for bringing this to our attention, Morgan_3. Do you happen to have the device backed up? This may require a factory reset to get around. To do that, just follow the steps here: http://www.verizonwireless.com/support/knowledge-base-203263/ . Doing this will reset the device to factory settings which will remove all information.
TimothyS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!