Having the latest software update for your device is always good. While we don't have any information about when software will become available you can always check for new releases here: http://vz.to/1RHc98R
I regret hearing that the latest software release didn't meet your expectations and that you're considering other providers, spincoach. We definitely want to continue to earn your business. Please responds to the private message I have sent you so we can more closely address your concerns.
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It is my understanding that the phone manufacturer releases updates to the carriers, then it's up to the carriers to release it to the users.