Here we are nearly March and still waiting.
Having the latest software update for your device is always good. While we don’t have any information about when software will become available you can always check for new releases here: http://vz.to/1RHc98R
I regret hearing that the latest software release didn’t meet your expectations and that you’re considering other providers, spincoach. We definitely want to continue to earn your business. Please responds to the private message I have sent you so we can more closely address your concerns.
JosephE_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Samsung says Verizon releases it Verizon says Samsung does which is it
It is my understanding that the phone manufacturer releases updates to the carriers, then it's up to the carriers to release it to the users.
Finally got it last week after manually checking for updates on a whim. So far so good.
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