Nobody can hear me on my GS5
DesireeNatasha
Enthusiast - Level 2

Nobody can hear me on my Samsung Galaxy S5 unless I place them on speakerphone but I can hear everyone just fine.  Has anybody had a similar issue? I'd love to resolve it without getting a replacement phone if possible.

Thanks

Re: Nobody can hear me on my GS5
acraftylady
Specialist - Level 2

I have a feeling it's the phone. Why not take it in and have them look at it and decide. A working replacement phone would be better than one that doesn't work right. Mary!

Re: Nobody can hear me on my GS5
Goldensugarplum
Enthusiast - Level 2

ive been told i cut out even when it showed full reception. as if it was trying to prevent background noise, but there's no background noise to block so until Im mid sentence, nobody can hear me and I  end up repeating myself a lot. incredibly frustrating. is there a setting im overlooking?!

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Re: Nobody can hear me on my GS5
SuzyQ
Community Leader
Community Leader

Do you have advanced calling (VoLTE) enabled?  If so, try disabling that.

For a time, turning off Bluetooth seemed to help for me, but it was only temporary - the problem returned.

Using speakerphone or headphones worked, as did bluetooth in the car.

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Re: Nobody can hear me on my GS5
WebBull
Enthusiast - Level 2

Try clearing your cache partition

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