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I can't connect to my work e-mail because my Samsung Galaxy S5 is four days out of date: My security patch level is Jan 1, 2017 and my workplace requires the Jan 5, 2017 patch.
Every update method I have tried (Settings->Security, Settings->System Updates, plugging into a computer with a cable and updating everything) has failed to update to the Jan 5, 2017 patch. Is this patch available for my phone? If not, when is it anticipated?
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The latest update was issued on 1/27/2017. Samsung Galaxy S 5 Software Update | Verizon Wireless
The S5 is a fairly old phone. Maybe it is time to purchase a new phone preferably one of the Pixel with updates coming directly from Google.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.