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¿Necesitas ayuda?

J2_66
Miembro

My Samsung Galaxy S6 phone won't make a notification sound when I get a text message. I've tried restarting it, shut it down for 10 minutes and even tried changing the notification sound type...and it still will not work. What am I supposed to do??

Labels (1)

Re: Need help

WONDERWOMAN517
Miembro

I'm having the same problem. They just stopped all of a sudden about a week ago and I just replaced the whole device last month.

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Re: Need help

Ann154
Expert

Which text message app are you using?  Did you check the notification settings within that application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Need help

WONDERWOMAN517
Miembro

I use the verizon message+ app. I've checked all the settings in and out of the app

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Re: Need help

WONDERWOMAN517
Miembro

I also changed my default to the other messages app, and still no sound.  The only thing I haven't done is factory reset and I'm afraid of what I would lose if I did that.

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Re: Need help

J2_66
Miembro

For the text message notification not working on Galaxy S-I found a solution yesterday! Follow these steps in order: go to Apps, Settings, Applications, Application Manager, Messages, click Force Stop, say yes, then click Storage, clear data, go back one step and see Notifications. This should not say blocked. Mine said blocked even though everywhere else they were "on". This fixed the problem. Let me know if it works!

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