Need help with Galaxy S III that is getting no Verizon service..????

[scotsgirl]

My S III stopped working except for the WiFi.  Apart from the battery issues and heating it started not sending or receiving texts or calls, then was OK for day or two, then happened again.  I could not receive any calls or texts.  While at home on WiFi I could access and comment on FB and Instagram, or anything else I wanted to do on WiFi.  Tried twice putting phone back to factory settings, not joy.  My husband has S III too, and his works great, he's had it for two years and not had any issues.  He tried his battery and Sim card in my phone, still would not work.  Any help would be great...Thanks

[Ann154]

Does your battery and SIM card work in his phone?

[scotsgirl]

Now there is a good question, I'll have to ask him when he gets in from work

Thank Ann154

[scotsgirl]

Ann154,

My husband did try with his phone an had the same issues, would a new Sim card help?

[Ann154]

A SIM card is something I would try before resorting to a factory reset or replacing the phone.

[scotsgirl]

Thanks Ann, we will try that.