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My SG5 will not charge.

Miembro

I am getting an error saying to plug in the charger that came with the phone. However, that is the charger I am using. Please help?

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Re: My SG5 will not charge.

Community Manager
Community Manager

You asked for help so help arrived nancflo3000. Let's get your phone to charge like it should be. When did this start? Have you done any changes to your phone since you noticed this? Software updates or new applications installed?
JorgeO_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My SG5 will not charge.

Miembro

My phone is doing the same thing...it's most likely the charging port...these phones are known for it

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Re: My SG5 will not charge.

Miembro

Same issue here. S5 is less than 1 year old. Does not recognize the charger often. Cleaned the port and it still happens intermittently.

Can the port be replaced without replacing the entire phone?

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