Looking to Edge Upgrade
caitlingrace1011

I lost the flimsy piece on the Samsung Galaxy S5, that covers the charge port, like 2 weeks after getting my phone..will this affect the ability to trade in for upgrade?

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Re: Looking to Edge Upgrade
MiiHere
Champion - Level 3
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Re: Looking to Edge Upgrade
vzw_customer_support
Customer Service Rep

caitlingrace1011,


That's a great question! We're glad you've taken the time to check with us before sending the device in.  The phone should still be an acceptable condition with a missing charging port cover, but I'd bring to a local store for a full inspection just to make sure everything is checked. 



TrevorC_VZW


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