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Log in Failed

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My S5 will not log into email. for the last 2-3 weeks both phones have an error message log in failed. Any ideas?

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Re: Log in Failed

Leader

remove the account, then re-create the account.

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Re: Log in Failed

Asistencia al cliente

frank8809, We surely know the importance of having access to your email accounts. Let's look into options for getting this corrected. bearone21 provided a great step in removing and readding the account to your S5. Here is a link with the steps to remove :http://vz.to/1zKO3zv. If you are unable to re-add the account successfully, please share a few more details so we can help. Which email client is giving difficulty (i. e. hotmail, yahoo, msn)? Have you tried logging in your account via PC to check the log in credentials?

TanishaS1_VZW
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