Lagging screen and keyboard?!
Mandie_Moo
Newbie

My screen and keyboard for the s6edge plus is lagging and sometimes failing to register.. will hold and drag instead of scrolling, will insert unwanted spaces or letters frequently, sometimes will register as Swype on the opposite side of the keyboard feom where i am typing (i am certain it is not ffs or user error).. no calibration option, becoming hard to use features or type! Please help!

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Re: Lagging screen and keyboard?!
vzw_customer_support
Customer Service Rep

We want you to enjoy using your keyboard and screen. Let's gather details and work towards a solution. Do you have screen issues only while texting? Which software version are you using? Check under settings and about phone. How long has the screen freezing been an issue? 

 

 

SheritaH_VZW
Follow us on Twitter @VZWSupport
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