Is there a way to retrieve my contacts from my old phone?
R2Q2
Newbie

Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.

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Correct answers
Re: Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.
vzw_customer_support
Customer Service Rep

Hopefully your Gmail account has back up your contacts, R2Q2. When you put in your Gmail account to your new device, they should sync. Also, Check and see if you had the Verizon Cloud. That also backs up contacts.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.
fernandobot
Specialist - Level 1

try hooking it up to a computer and browsing the folders

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Re: Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.
vzw_customer_support
Customer Service Rep

Hopefully your Gmail account has back up your contacts, R2Q2. When you put in your Gmail account to your new device, they should sync. Also, Check and see if you had the Verizon Cloud. That also backs up contacts.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Is there a way to get my contacts from my old phone? The phone would still would still ring, and I get message notifications, but the screen is black. I have recieved my new phone and activated it.
R2Q2
Newbie

Thanks

On Jan 10, 2016 7:59 PM, "Verizon Wireless Customer Support" <

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