I am signed up with Virginia Lottery to receive daily numbers via text. I now would like to end this. I am told by them to reply to their message with STOP. Every time I try this it fails. This has happened elsewhere too.
This is from the Virginia Lottery website: (if texting STOP does not work, try the phone or email option.
To stop receiving text alerts or get help, text the relevant keyword below to 82568:
STOP = to stop receiving all text alerts
HELP = to receive help with your text alerts
You can also contact support@hipcricket.com or call 1-866-HIP-CRIK (866.447.2745) to get help. We value your participation and we promise to keep your information private and not sell to another 3rd party.
Thank you SuzyQ for your response. Much appreciated. I have contacted the Virginia Lottery and company that supports their text messaging.
However, I am looking for a solution to this issue as well. I have had other text alerts that would not end as well. Is there something in Text Messaging Settings or something else that I need to address to rectify this issue? I am lost for an answer and have tried just about everything that I could address on my telephone.
Your assistance is greatly appreciated!! Thank you!
[Personal information removed as required by the Verizon Wireless Terms of Service]
Unwanted messages are never pleasant, Calssic5700. Thanks to SuzyQ for searching the 3rd party information. We also offer the ability to add a Premium SMS Block by logging into http://www.vzw.com/features to prevent messages to and from shortcodes.
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