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How to sinc changes I made on cell with laptop Verison manager?
Judy_Hudson_Cell
Newbie
‎09-20-2013 12:57 PM

New Galaxy II ... guys at the Verison store setup my cell ... downloaded over 2000 numbers from my Facebook account, Yahoo account.  I spent literally 6 to 8 hours ... carefully going through the numbers, deleting and organizing the numbers wanted into categories.  Thought it would be easier to finish the management on my laptop ... but when I opened Verizon on my laptop ... none of the work I've done on my cell appears changed. All of the old format ... and hundreds of numbers I do not want on my phone are still listed in my cell phone account.

Can anyone tell me how to sinc the work I've done on my cell with my laptop management source?

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Re: How to sinc changes I made on cell with laptop Verison manager?
PJGMIG
Enthusiast - Level 3
‎09-21-2013 10:17 PM

Hi...when you get a solid answer, PLEASE let me know.. Thx.. Smiley Happy

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Re: How to sinc changes I made on cell with laptop Verison manager?
vzw_customer_support
Customer Service Rep
‎09-22-2013 01:20 PM

Hi Judy.Hudson.Cell,

Let's clear your phone from unwanted contacts, 2000 numbers are a lot! The fastest and easy way to do this is to start from fresh. Do you have the contacts you want on your phone saved on your Gmail account? If you do, perform a factory reset http://bit.ly/LfV00q to clear all contacts from your phone, then, when you sync your Gmail account all your contacts will be synced with your phone. To prevent contacts from Facebook to sync with your phone please select the option to not sync contacts with your phone when installing your Facebook application. When you install your Yahoo email or any other emails, do not select the sync contacts option and you will be able to keep those contacts from syncing with your phone.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: How to sinc changes I made on cell with laptop Verison manager?
PJGMIG
Enthusiast - Level 3
‎09-22-2013 04:54 PM

Hi.. I like the process you presented on deleting contacts.

My concern based on this to " perform a factory resethttp://bit.ly/LfV00q to clear all contacts from your phone, then, when you sync your Gmail account all your contacts will be synced with your phone."

I have to set up Everything all over again this is my first smartphone and well the fact that I'm in this position concerns me to reset.

Thanks..

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Re: How to sinc changes I made on cell with laptop Verison manager?
vzw_customer_support
Customer Service Rep
‎09-24-2013 05:01 PM

I understand your concerns Judy but this is the best option for removing the unwanted contacts and syncing the ones you want to keep. Please let us know if you have any other questions or concerns. You can also review this option to save some of your information on your phone http://vz.to/1a8XG1p . Please keep us posted.

KinquanaH_VZW

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Re: How to sinc changes I made on cell with laptop Verison manager?
PJGMIG
Enthusiast - Level 3
‎09-24-2013 07:25 PM

HI VZW CS.. Don't call me Judy...:)..

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