How to remove caller name id for incoming call?
klc757
Newbie

When i get an incoming call, along with the ringtone the device also says the name if the caller.  How can i remove it and just have the ringtone and no name being called out.

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Re: How to remove caller name id for incoming call?
Ann154
Community Leader
Community Leader

Do you have Driving Mode turned on?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to remove caller name id for incoming call?
vzw_customer_support
Customer Service Rep

klc757,

Thank you for reaching out us. We understand the importance of being able to set phone up as wanted. From you are describing it sounds like your phone is in driving mode. Do you see a steering wheel picture in the top bar of your phone? If so then pull the top bar down and close out of it. When did this issue begin? If you do not see these characteristics please fill us in on when this issue began and what you were doing when it happened.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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