How does one prevent a Galaxy S4 from updating to NG6?
Mister_Grumpy
Enthusiast - Level 3


Luckly, my phone is still on the NG5 version of the OS.  If I start receiving notifications of an update, how do I prevent it from happening while not pestering me every 30 minutes wanting to update?

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Re: How does one prevent a Galaxy S4 from updating to NG6?
jrh4054
Specialist - Level 3

Unfortunately in the end, while you can delay it for a while, ultimately you can't stop the update.  I don't understand why VZW/Samsung continue to push these updates even after problems become evident as soon as users get them.  With exception of one, I have had major issues with each system upgrade on several Samsung phones I've had recently.  Because of this, I'm serious considering the Motorola Droid Turbo, which VZW will announce on 10-28.

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Re: How does one prevent a Galaxy S4 from updating to NG6?
jrh4054
Specialist - Level 3

Unfortunately in the end, while you can delay it for a while, ultimately you can't stop the update.  I don't understand why VZW/Samsung continue to push these updates even after problems become evident as soon as users get them.  With exception of one, I have had major issues with each system upgrade on several Samsung phones I've had recently.  Because of this, I'm serious considering the Motorola Droid Turbo, which VZW will announce on 10-28.

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Re: How does one prevent a Galaxy S4 from updating to NG6?
Mister_Grumpy
Enthusiast - Level 3

Both of the phones on my account attempted to update at the first opportunity after connecting via Wifi.  I was able to stop it (hopefully permanently) by going into the settings, selecting software update, and then selecting "NO" when it asked whether I wanted to update.  Since I'm on the grandfathered unlimited data plan still, I seldom use wifi and my wife never has the need to.  But I have to agree with many here.  I find this whole issue of defect laden software distasteful.  I've been with Verizon since their beginnings and up to now I've had nothing but praise for them.  I'm also in the IT Industry and there is no excuse for Verizon to continue to push this defect laden update on to its unsuspecting customers.  I can only guess that they've gotten so huge that they just don't care anymore.  My phones currently function as they should and I will attempt to keep them that way.  If their customer service doesn't get it's act together and come up with a resolution that doesn't require their customers a bunch of grief, I see a class action lawsuit in their future.

In the case of Verizon, just say "NO" pertains to more than drugs.