How do I turn down the volume on my ringback tone?
pammypb14
Enthusiast - Level 2

How do I turn down the volume on my ringback tone?

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Re: how do i turn down the volume on my ringback tone?
Ann154
Community Leader
Community Leader

The ringback tones are only heard by the people calling you. The volume is likely controllable from their handsets.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: how do i turn down the volume on my ringback tone?
Ann154
Community Leader
Community Leader

The ringback tones are only heard by the people calling you. The volume is likely controllable from their handsets.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do i turn down the volume on my ringback tone?
pammypb14
Enthusiast - Level 2

Thanks Ann. But when I first downloaded the tone it was fine. Now it’s just way to loud. My husband tried to turn it down on his phone. It did not work. Can I uninstall it?

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Re: how do i turn down the volume on my ringback tone?
Ann154
Community Leader
Community Leader

You can manage your ringback tones through your MyVerizon account online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do i turn down the volume on my ringback tone?
pammypb14
Enthusiast - Level 2

can you send me the steps please?

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Re: how do i turn down the volume on my ringback tone?
tikibar1
Community Leader
Community Leader
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Re: how do i turn down the volume on my ringback tone?
pammypb14
Enthusiast - Level 2

Did not really help L the website just kept looping me. I found the answer on Youtube J

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Re: how do i turn down the volume on my ringback tone?
vzw_customer_support
Customer Service Rep

Ann154, thanks for helping us support pammypb14 with information regarding our Ringback Tone feature.  pammypb14 can click http://www.verizonwireless.com/support/ringback-tones-legal/ to sign into her account to manage that ringback tone feature.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: how do i turn down the volume on my ringback tone?
vzw_customer_support
Customer Service Rep

That is a great question pammypb14! Is it all ring back tones you are looking to turn down or one specific? Is it really loud where it is distorted? Please share details, we want to help!
AmberF_VZW
Follow us on Twitter @VZWSupport

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Re: how do i turn down the volume on my ringback tone?
pammypb14
Enthusiast - Level 2

Thanks AmberF. But I went on YouTube and found the answer. I had another rep give me a link but it did not work either L But to answer your question, it was very loud and distorted L