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I need help. I believe I have insurance coverage on my Gallaxy 4. I had my arms full last week, and dropped my phone. The screen is broken. I can still use it but it's not in tact. Please let me know how to handle this ASAP.
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Julpage,
A broken phone is definitely no fun, but this happens to the best of us. Let’s get you into a phone that is unscathed. You can start a claim with Asurion, our insurance provider, www.phoneclaim.com/verizon or by calling them at 888-881-2622 Please let us know if you have any other questions, as we don’t want to see you without a phone.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Julpage,
A broken phone is definitely no fun, but this happens to the best of us. Let’s get you into a phone that is unscathed. You can start a claim with Asurion, our insurance provider, www.phoneclaim.com/verizon or by calling them at 888-881-2622 Please let us know if you have any other questions, as we don’t want to see you without a phone.
SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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