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My S5 went swimming and is dead, I need my contacts from VZW cloud loaded in my new s6. Can't figure out how to do it.
ALSO:
How can I find or change my backup password? I can't remember what it is.
Thanks!!!
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Open the cloud app on the S6. Everything on the cloud will come down to your device (over wifi)
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I'm glad you were able to get a replacement, spower. We know your contacts are important too. If they were backed up through Verizon Cloud www.vzw.com/cloud then you should be able to simply open the Cloud application from your new device to begin the sync process. If you're prompted for a password, it should be the My Verizon password you use for that specific number. If you don't remember your password or have not set up a My Verizon account for your direct mobile number, visit www.vzw.com/signin to register or reset your password.
JenniferH_VZW
Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Going forward I would utilize saving all contacts to google account, vs in the phone, then dont have to mess with the VZW backup. Even if switch to totally different phone, soon as you log into your new phone with google, it all comes down for you