How do I download pictures from my device to my computer?

[desertrose1]

my phone continues to update my pictures and has taken up a lot of room. When trying to download them off the phone to the main computer I get a error. It tells me I need driver software.  Not sure where to find this or what to do?

Help!

[vzw_customer_support · Accepted solution]

Hi desertrose1 - Let's get those precious memories backed up! Here is a link to check for device conflicts and drivers on Windows computers: http://support.verizonwireless.com/support/devices/knowledge_base.html/58963/
Please keep me updated on the status as I would be happy to offer additional assistance.

Thank you,

YaleK_VZW
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