Hotspot
Jwade5862
Newbie

I have an unlimited plan,,,do I get unlimited hotspot usage?? I'm so confused,,,first time ever now getting Only have a % left

 

Labels (1)
0 Likes
Re: Hotspot
Ann154
Community Leader
Community Leader

What is the exact name of your plan? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Hotspot
vzw_customer_support
Customer Service Rep

I apologize for the delay and appreciate your patience. Please be advised; this is not a live chat, and we're working to resolve multiple customer service concerns here in Social Media. I sincerely appreciate your patience. Are you still in need of assistance?

0 Likes
Re: Hotspot
vzw_customer_support
Customer Service Rep

We certainly want to ensure you get the most out of your service. Many of our Unlimited plans will have access to Mobile Hotspot at LTE speeds for a certain amount of data and then reduce to no more than 600Kbps. You will not be billed extra charges for using it more at those speeds. YaleK_VZW

0 Likes