Help! Play store download speeds are extremely slow
tony12345
Newbie

Hey guys, I just got my galaxy s4 a couple of days ago and I am just encountering a new problem. When I try to download an app from the play store it takes FOREVER to download it, I'm talking 10kb/s. Does anyone know of this problem and a solution for it? Thanks a ton!

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Re: Help! Play store download speeds are extremely slow
smokefree10
Newbie

I don't think there is a solution. I have a 3g phone on verizon's network through straight talk and for some reason the past few days or longer I've noticed 3g going to 1x signal a lot. I think the data towers are overtaxed hereby lowering speed. I have been running the speedtest.net app on occasion to see what actual speeds I get and it's sad. Very sad.

For 3g I should be getting more than 1Mbps and less than 2Mbps apparently. I'm getting between .07Mbps and 1.4Mbps but generally between .4 and .7Mbps.

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Re: Help! Play store download speeds are extremely slow
vzw_customer_support
Customer Service Rep

Good morning tony12345,

Let's speed things up for you! Your Galaxy S4 is capable of much faster downloading speeds. Ensure that LTE/CDMA is selected http://vz.to/18J32hS and make sure to disable WiFi. Also confirm your coverage signal http://bit.ly/qQR9lM as low speeds are normal for areas with extended coverage.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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