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After installing g900vvrs2dqd1 several functions appeard to have stopped working. Step counter, screen turning, I've cleared cache to no avail. Features work after a reboot but stop after several minutes.
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I'm so sorry you were having problems after the update, TJD04CHEVY. Let's get this device up and running. Did you recently download any new applications? Is the device damaged?
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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No damage other than the operating software. Also screen rotation doesn't work. It works via camera but not much else. It seems as though Samsung drivers stop working.
Thank you.
Tom
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personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
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TJD04CHEVY-
We certainly want your phone to work properly after a major software update. Let's test the phone in Safe Mode to if those functions work http://vz.to/2fbUBFL
Please keep us posted on the outcome.
CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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That didn't work. Screen turn, step counter didn't function in safe mode. Of couse when I rebooted back into normal mode all of my account login credentials for email were wiped out along with sound settings and signatures.
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TJD04CHEVY -
Based on the information provided that this began after the software update, it sounds like something may have malfunctioned and there is a corrupt file affecting the device. I recommend we start by trying to do a software repair. Please ensure your phone is backed up first as a precaution. Here are the steps: http://vz.to/2pl1Hts. Please keep us posted.
EricaC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!