Gear S3 won't turn on
Indychick
Newbie

My Gear S3 watch will no longer turn on. The screen will light up when charging, so I know that part works. Anyone have experience with this? I am not elligible for upgrade until March, so looking for solutions. 

 

 

Labels (1)
0 Likes
Re: Gear S3 won't turn on
GLW163
Contributor - Level 1

How to master reset Gear S3 with hardware keys - restore original factory settings Back up data on the internal memory. Turn the Gear S3 off. Press and hold the Power key until REBOOTING displays at the bottom of the screen. Press the Power key repeatedly until the Select REBOOT MODE screen displays

0 Likes
Re: Gear S3 won't turn on
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having so much trouble, Indychick. Are you using the same charger that came with this device? CecileC_VZW

0 Likes