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Re: Galaxy s10 shipping thread
TRISHYPOO14
Enthusiast - Level 1
‎03-07-2019 04:56 AM

Agree .They said we would get by 8th .Now find out it should ship on 8th .

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Re: Galaxy s10 shipping fhread
pruqui
Enthusiast - Level 3
‎03-07-2019 06:09 AM

which version?

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Re: Galaxy s10 shipping fhread
ajs61295
Enthusiast - Level 3
‎03-07-2019 08:56 AM

S10e came in today and my s10+ come sin tomorrow

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Re: Galaxy s10 shipping thread
vzw_customer_support
Customer Service Rep
‎03-07-2019 06:02 PM

You ordered a fabulous phone Disnie, and I know I would be in a hurry to receive it as well. I would be wondering the same thing, and I apologize for any miscommunication. We are showing a ship date of March 12th for the Samsung Galaxy S10+ in Prism White. You will also be notified via email when there are shipping details to share. We are here for any other questions or concerns.

 

RosanneM_VZW

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If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy s10 shipping thread
alejandragnn
Enthusiast - Level 1
‎03-07-2019 07:27 PM

I ordered the S10 and added a new line for the S10+, and was promised delivery of both by the 8th. S10 was shipped but "customer service" lost the order for the S10+. They do not have an idea when I will get the S10+. Blamed Samsung. I'm very annoyed...

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Re: Galaxy s10 shipping thread
Hiei3eye
Enthusiast - Level 1
‎03-08-2019 05:49 AM

I still don't have any notification mine has shipped. How do people who ordered a few days ago have theirs and I got nothing when I pre-ordered on day one? 

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Re: Galaxy s10 shipping thread
vzw_customer_support
Customer Service Rep
‎03-08-2019 06:35 AM

Hiei3eye,

we know how eager you must be to receive your new Galaxy S10+. Did you receive the initial cofirmation email for your order?

 

EllisandraC_VZW
If my response answred your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for you help with this!!

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Re: Galaxy s10 shipping thread
Hiei3eye
Enthusiast - Level 1
‎03-08-2019 07:08 AM

Yes I did.

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Re: Galaxy s10 shipping thread
alejandragnn
Enthusiast - Level 1
‎03-08-2019 01:46 PM

For the BOGO, I received the S10 today but not the S10+, which never shipped. Both were given delivery dates of today. I contacted Verizon through phone, and a very helpful rep cancelled the S10+ order and resubmitted it for instore pickup. In-store associate and the phone rep were great! I'm very happy!

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Re: Galaxy s10 shipping thread
eahoward
Enthusiast - Level 1
‎03-08-2019 04:10 PM

That's very interesting.  We ordered an S10+ in blue and an S10+ in white. 

The blue was received today.  The white said it was shipping the 8th and then changed to the 20th. Through chat I was told to go to the store and give them the order number and they could give me my phone.   I tried doing that and the store was afraid to do it because they were afraid to mess up the promo deal.   Sounds like that would not have been the case!!!

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