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Finally got it working again.
Factory reset the phone then put activated OEM unlock and USB debugging then put it into download mode then repaired it using the Software Repair Assistant.
It's now on the newest build available at the time.
It's working like a charm now
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alfuller16, we want you to have the latest software that's available. We can see that you've tried many different steps. Next, please factory reset the device and then attempt to download the software. If that does not fix the issue, then technical support and look into a warranty replacement option.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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