Re: Galaxy S7 Unknown Build number
kathy65793
Master - Level 1

I think in your case this will be your best bet to at least update your phone to the firmware that should be on your phone

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Re: Galaxy S7 Unknown Build number
alfuller16
Enthusiast - Level 3

What are you referring to by "this"?

Smart Switch is now telling me my device doesn't support initialization.

I'm reinstalling the device drivers to see if that is a fix.

Re: Galaxy S7 Unknown Build number
kathy65793
Master - Level 1

sometimes a fresh reboot of your computer may help to but reinstalling the drives will difently help

Re: Galaxy S7 Unknown Build number
kathy65793
Master - Level 1

also try this link and post your problem on there I am sure you will get help on this build problem

https://www.sammobile.com/forum/forumdisplay.php?f=927

Re: Galaxy S7 Unknown Build number
alfuller16
Enthusiast - Level 3

I reset my computer and reinstalled the drivers but no luck.

Smart switch is not letting me even initialize my device or connecting to my device.

Kies is having similar issues.

Re: Galaxy S7 Unknown Build number
kathy65793
Master - Level 1

did you change the usb configuration from charging?

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Re: Galaxy S7 Unknown Build number
alfuller16
Enthusiast - Level 3

I've put it into File Transfer mode however Smart Switch and Kies are not longer even connecting to it.

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Re: Galaxy S7 Unknown Build number
kathy65793
Master - Level 1

Try holding volume down /power /home......then plug it into your computer and see if it sees it then

Re: Galaxy S7 Unknown Build number
alfuller16
Enthusiast - Level 3

When I do that it just gets stuck on the "Connecting to your Device..." stage.

On the phone it says:ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-G930V
CURRENT BINARY: Samsung Official

FRP LOCK: ON

QUALCOMM SECUREBOOT: ENABLE

RP SWREV: B4(2, 1, 1, 1, 1) K1 S3

SECURE DOWNLOAD : ENABLE

I'm not sure what those mean but if you do and anything looks wrong a heads up would be greatly appreciated.

I really appreciate all of your help.

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Re: Galaxy S7 Unknown Build number
alfuller16
Enthusiast - Level 3

It stopped connecting and popped up with this while the phone was in Download mode.

Screen Shot 2017-04-03 at 7.49.08 PM.png

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