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Re: Galaxy S7 Nougat Update

Miembro

This is not at all helpful. I don't really care who's responsibility it is for the coding. Verizon is a large enough corporation to help/force Samsung to finish the code for this version. And with the source code being released quite a long time ago, I find it hard to believe they haven't finished testing and adding in bloatware. If cheaper and supposedly less reliable carriers can make it happen, why can't the largest? Other carriers add in bloatware too, just not as much. And the other big 3 released it within a few weeks of each other. Verizon, I don't think you get it. All we want is an update on the update. It it really is going to be months, then that doesn't necessarily mean I will switch carriers, I will just likely switch to a Pixel or something, though more likely I will switch carriers. But I think an actual estimate is fair to expect given the amount of money we pay for service, which to me includes timely software updates. If my hunch is true, which I'm pretty sure it is in this case, you are waiting to update after the S8 comes out so we have to buy the new phone to get the software update. If that is the kind of business you run, which many decisions in the past have suggested is true, you will eventually lose customers. If there really is some dramatic software issue you are working on fixing, let us know. At least then, assuming we trust you aren't just lying to us, we might have more trust in you. It wouldn't be that hard to just say that there is a tricky bug you are trying to fix or whatever the case is. But at a minimum I think it is more than reasonable to give us a REAL answer. Sending us to that useless link really well just irritate people. I guess I'm not really sure why I keep with you given that I would never recommend you to anyone, unless maybe they had an iPhone and didn't have to deal with this kind of garbage. Please let us know something real. It's the least you can do.

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Re: Galaxy S7 Nougat Update

Miembro

I'm also waiting for the update. Being in the beta program is OK, but I want the real deal. Ann154, if you provide that info, I will be grateful.

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Re: Galaxy S7 Nougat Update

Expert

I don''t know it. The VZW reps on the site don't know it.  Those that do know it, can't say a darn thing.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Galaxy S7 Nougat Update

Miembro

What do us beta testers get for signing up to be of service then? The official galaxy beta program, not some app. We haven't gotten a single thing but a hotfix for Facebook since the start...

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Re: Galaxy S7 Nougat Update

Miembro

Looks like im not the only one frustrated with no nougat update for verizon on s7 and s7 edge. In months time we all will be out of Manufacturer support and after that we are all going to have hard time if something goes wrong updating the device,

Apart from that many are considering switching carriers which is good atleast makes me confident in doing that as well, right now we have Tmobile who is offering free iphone/samsung just porting ur no and ATT on other hand is giving credits for trade in and buy one get one too and that also has nougot if u switch to same phones, plus if u wait for a month we get s8 or s8plus which is amazing deal, i think im going in right direction as well  

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Re: Galaxy S7 Nougat Update

Miembro

Anyone else notice that the link the Verizon rep posted now says the latest update for the S7 and S7 Edge is today? And when you click on the S7 it takes you to a page Android Nougat OS update is now available on your Galaxy S7. I've tried checking for updates on my phone, but it still says no updates are available. Capture.PNG

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Re: Galaxy S7 Nougat Update

Líder Sénior

JBWater wrote:

I've tried checking for updates on my phone, but it still says no updates are available.

Once updates are pushed, they roll out in waves.  In other words, all the affected devices don't receive the update at the same time.  It could be several hours/days before all devices receive the update.

View solution in original post

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Re: Galaxy S7 Nougat Update

Miembro

Just checked and it is downloading as I type this.

So it is out. Just keep checking.

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Re: Galaxy S7 Nougat Update

Sr. Member

My update to Nougat is available, but I will download it when I get home and connect to my wi-fi.