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Galaxy S6 stuck in boot loop tried all repairs , need help!!!!!!

Miembro

Hola:

My S6 decided to randomly reboot this morning (had about 95%battery life) while I wasn't even touching it. It got to the Verizon splash screen and cant go any further. Ive tried safe mode, allowing to die and recharging, deleting cache, factory reset from both menus, power on off, and restart. None of them got past the slash screen. I didn't root my phone and I performed a forty reset less than 2 weeks prior. The phone was running fine until this point. I am still paying the sang thing off and I need it working. Please HELP!!!!

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Re: Galaxy S6 stuck in boot loop tried all repairs , need help!!!!!!

Community Manager
Community Manager

SHAPAD59 My phone is my life line, and I know you feel the same. We want to be sure your phone is working as it should. Were there any recent changes to the phone? Like a software update or new apps? Is there any physical or liquid damage to the device?


RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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