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My S5 was updated yesterday with the most recent operating system update, which I assume to be Nougat. Now it continuously cycles in reboot mode, the battery gets extremely hot and discharges very fast. Phone was fine before this update. Samsung won't do anything, Verizon just wants me to upgrade phones.
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We are here to help. Let's figure out what is going on with your device. Since this started, have you done a Factory Reset? Have you tried using the Software Repair Assistant? Here is a link to help you with that step, https://www.verizonwireless.com/support/knowledge-base-80201/.
JavierMD_VZW
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