I'm assuming the reply below was for me. Thanks. I have checked in with my retailer and was told to return my phone for a new one. The problem with this phone specifically is:
1) it goes black without warning (no low bat display) and the phone typically has 60-80% charge avail on the battery.
2) the On/Off button will not turn on the phone, even when holding it down for 10 seconds.
3) sometimes removing and replacing the battery will allow the phone to re-start. Sometimes it will not.
4) when the phone will not re-start after removing and replacing the battery, charging it with the wall outlet charger for 15-20 minutes. It has on occasion turned on with the start button at this point, but more often than not, it is necessary to remove and replace the battery before the phone will turn on.
5) the phone is not acceptable as it is. It's not so bad that it goes dead without warning, as it is still (eventually) possible to restart it using the process above. What is completely unnacceptable is the phone will go dead at night, even when plugged into a wall outler charger, and the morning alarm does not sound because the phone has shut itself off.
John K
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