Galaxy III
mjk1611
Newbie

Get constant (various days) of Google has stopped or similar message.   then, and it varies, you can go back and everything works or works with interruptions.  At other times, you need to power off the phone or pop the battery.  It is annoying and Verizon employees have no answer.

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Re: Galaxy III
vzw_customer_support
Customer Service Rep

We don't want you to be annoyed with your device mjk1611! Are you seeing this message when using a specific app or function? Power cycling your device daily is recommended maintenance. In addition, an occasional battery pull may be needed for a soft reset.

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Galaxy III
mjk1611
Newbie

Happens in primarily in normal use and not while using an app.

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Re: Galaxy III
vzw_customer_support
Customer Service Rep

That's very strange, mjk1611. What's the exact error message you see? Is it asking you to close an application or sign into your Google account? Do you happen to have any antivirus, battery saver, or task manager applications installed? If you do, try to uninstall them http://vz.to/16vvUbo and let us know if the error continues.


Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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