Galaxy 9 wifi connective after update
DANIE_LS
Newbie

Since the automatic update on my Galaxy s9 to Andriod 10 I am having trouble staying connected to wifi. Any ideas? Does anyone know where I can register a complaint so maybe it will be fixed in the next update? I have rebooted several times and reset my network settings.

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Re: Galaxy 9 wifi connective after update
vzw_customer_support
Customer Service Rep

We're sorry to learn that you're having issues with your phone connecting to Wi-Fi. Any feedback regarding updates would be best sent to the manufacture of your device. Have you tried toggling Airplane Mode on and off? Are you able to connect to Wi-Fi at all? Is this happening with all Wi-Fi connections?

EllisandraC_VZW

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Re: Galaxy 9 wifi connective after update
DANIE_LS
Newbie

I have not tired toggling on/off but I will. I am able to connect to wifi but then it usually drops before a google search is even completed. I do have the problem in multiple locations. I have rebooted many times and reset the network settings on my phone. Can you give me a number for Samsung?

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