I am unable to connect to Cox's email using my Galaxy 6. I've attempted both POP and IMAP. My phone defaults to Cox's recommended server settings for both. I can sign directly into Cox Webmail using the Username and Password I am using when attempting to add the Cox email to my phone. When I select sign in during setup I receive the following error "An incorrect username or password has been entered, or POP3/IMAP access is not turned on for this account. Check you account settings or contact your service provider." I did call Cox and was told that the only way I could be receiving this error is if my phone settings were incorrect. (not helpful). Below you can see my POP setting my, IMAP are also correct.
Any assistance would be greatly appreciated.
POP3 server - pop.cox.net
Security Type - SSL
Port - 995
SMTP server - smtp.cox.net
Security type – SSL
Port – 465
Authentication is checked and my user name is correct (no @cox.net)
pop doesn't need ssl.....25 & 110 default
imap 993 ssl
smtp 587/465 ssl
cox doesn't work well with outlook & cs won't troubleshoot or setup.
Try using the imap settings if the pop settings don't work
DOUCOR90,
Email access on your phone is too convenient. The login error means either the login or password is entered incorrectly. What happens when you prompt the phone to show the information you are typing? Additionally, are you able to sign into a computer by simply signing in? To determine a login/password mismatch, avoid using any saved settings. What happens?
KatiM_VZW
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did you setup email auto or manual??
auto sets up imap & i've used it on an s3, s5 & currently the note5.
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