Centro de recursos de accesibilidad Salta al contenido principal
Obtenlo rápido al recogerlo dentro o fuera de la tienda o con entrega el mismo día.

Ayuda
cancelar
Activa las sugerencias
Sugerencia automática ayuda a reducir rápidamente los resultados de la búsqueda sugiriendo posibles coincidencias a medida que escribes.
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Correct Answer!

Frozen on reboot, splash screen

Keleka
Miembro
‎03-23-2013 12:26 a.m.

My phone decides to reboot itself and now is frozen on the colorful splash screen.  I've tried removing/replacing the battery but still does not work.  My phone did this last night once but eventually booted up after a few minutes.  This time it is definitely not booting up.  Please Help.. Any way other than factory resetting? I had a lot of personalized settings and do not want to redo them all over again.

Labels (1)
0 Likes
Responder
4 Replies
Correct Answer!

Re: Frozen on reboot, splash screen

budone
Líder Sénior
‎03-23-2013 04:58 a.m.

Have you tried booting in safe mode

0 Likes
Responder
Correct Answer!

Re: Frozen on reboot, splash screen

budone
Líder Sénior
‎03-23-2013 05:00 a.m.

Here are the instructions for safe mode

http://m-support.verizonwireless.com/clc/devices/knowledge_base.html?id=59242

0 Likes
Responder
Correct Answer!

Re: Frozen on reboot, splash screen

Keleka
Miembro
‎04-21-2013 03:12 a.m.

not even that works... it still repeats the 4gtle splash screen

0 Likes
Responder
Correct Answer!

Re: Frozen on reboot, splash screen

budone
Líder Sénior
‎04-21-2013 09:43 a.m.

Then a master reset is in your future.

0 Likes
Responder