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Is there an email address for customer service? I've been getting the runaround from customer service over the phone and retail store.
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No, there isn't an e-mail address for Customer Service. They can be reached via phone, chat, or social media, i.e.,
Reps also roam the forum but a response to posts isn't guaranteed and may take a while.
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Thank you. I've tried reaching out via phone and chat, still not getting anything resolved.
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Another option:
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KealaMai wrote:
Thank you. I've tried reaching out via phone and chat, still not getting anything resolved.
Keep in mind, getting something "resolved" does not mean you get a resolution with which you are happy, even if you go through arbitration, mediation or small claims court.
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KaelaMai,
We always want you to have the support needed, and value your time. What concerns you?
KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!