cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
Highlighted

Constant reboot after G920VVRS4DQD1 update

Miembro

I have a Galaxy S6 and after the G920VVRS4DQD1 update, my phone constantly reboots itself. While in Safe Mode, it doesn't restart. How to either correct this or uninstall that last update?

Labels (1)
0 Likes
Highlighted

Re: Constant reboot after G920VVRS4DQD1 update

Verizon Employee
jennifer2017,


We understand it would difficult to use your phone while it is rebooting. Let's find a solution. If the device doesn't reset in Safe Mode, it does mean there is a problem with an application installed. Did you install any applications after or just before the software update? There is no way to revert back to a previous version. Do you have your phone backed up?


JenelleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Respuesta_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


0 Likes